Whenever you want to check the status of your purchases, bookings, or the history of your support sessions by video call, you can access the dedicated page in your account.
How to view and manage the information presented
Follow these simple instructions to manage your video calls:
log in to Finbooks and click on Services in the main menu on the left side
on the new screen, click on the See details button
in the new page you will see from top to bottom the following sections:
Your video call credits, to check the available credit (if any) and the Discover options button to buy minutes
Bookings, here you can check the upcoming video calls scheduled.
By clicking on Reschedule users can change the date of the call, by clicking on the bin icon users can cancel the booking
Past support calls, here you can check the list of all previous calls made
Purchase history, here you can check the full history of the call/package bought
FAQs, a list of the most frequently asked questions and their ansewers